J On Its Way Phone Repair

For repair inquiries call (917) 446-1214

How it works:

We are a mail in cellphone repair service. Our mail in status allows us to reduce costs and we can therefore pass the savings onto you. To get started, give us a call and one of our team members will be happy to assist you.

1) We will email you a prepaid shipping label. Please securely pack your device and ship it to our facility. Take care in protecting your device during shipping, as we are not responsible for damage caused in transit.

2) We will evaluate the condition of your device the day we receive it. We will then follow up with a quote for the repair. For most repairs, we can have the device out the evening of the day we receive it. This means the cellphone repair process can take less than 24 hours.

If you are located in the New York Metro Area and require faster assistance, please request a device drop off upon speaking to one of our agents, and we can arrange one for you. Drop off repairs can be completed in as little as 15 minutes!